VisiConsult is not only the leading X-ray solution provider but also feels responsible to offer a comprehensive after-sales service. One of our core values is to achieve the highest customer satisfaction. A global service network and ISO9001 certified multi-level escalation paths lead to a short reaction time and reliable results. Regular maintenance and fast service is the only way to maintain a high system utilization and low depreciation.

Most problems are already resolved through our immediate remote service. More serious problems get fixed through a technician on site as fast as possible. Service cases have the highest internal priority! We set up a comprehensive international representative network to supply a fast and reliable first level support all around the world. Combined with a carefully planned spare-part concept we guarantee a maximum up-time of your system!

Your VisiConsult Service staff will be available 24/7, 365 days a year for maximum convenience. Feel free to contact us in case of emergency!

VisiConsult-Service röntgenanlage automatisierte Röntgeninspektion xray solution
service-teamviewer-banner röntgenanlage automatisierte Röntgeninspektion xray solution

Most problems and calibration issues can be resolved quickly through remote support. A team of skilled service engineers and software developers is available for immediate help. Find out more about the process.

service-training-banner röntgenanlage automatisierte Röntgeninspektion xray solution

To increase highest inspection efficiency trained operators, supervisors and service engineers are absolutely mandatory. VisiConsult offers a broad portfolio of training courses in different fields like Compute Tomography, Visual Inspection, Service and many more.

service-retrofit-banner röntgenanlage automatisierte Röntgeninspektion xray solution

In many cases old X-ray protection rooms or cabinets are still usable, while the technical components are broken or outdated. VisiConsult offers comprehensive Retrofit upgrades from X-ray component replacement over analog to digital migration up to automation of complete systems. This applies even to systems delivered by other suppliers.

international VisiConsult röntgenanlage automatisierte Röntgeninspektion xray solution

VisiConsult has a comprehensive international service network. All representatives are trained in Germany and personally certified to carry out maintenance and emergency service. Local 24/7 first line support is available in most countries worldwide.