VisiConsult is not only the leading X-ray solution provider but also feels responsible to offer a comprehensive after-sales service. One of our core values is to achieve the highest customer satisfaction. A global service network and ISO9001 certified multi-level escalation paths lead to a short reaction time and reliable results. Regular maintenance and fast service is the only way to maintain a high system utilization and low depreciation.
Most problems are already resolved through our immediate remote service. More serious problems get fixed through a technician on site as fast as possible. Service cases have the highest internal priority! We set up a comprehensive international representative network to supply a fast and reliable first level support all around the world. Combined with a carefully planned spare-part concept we guarantee a maximum up-time of your system!
Your VisiConsult Service staff will be available 24/7, 365 days a year for maximum convenience. Feel free to contact us in case of emergency!